Booking terms and conditions

1. At the time of booking, a non-returnable £400.00 deposit payment is required, this will secure your required dates.
   
   
2. The remaining balance is due one month prior to the hire date.
   
   
3. In the unfortunate event of cancellation after this time, then a 25% refund will be made.
   
   
4. With the final balance, we require a £500.00 refundable security deposit. Please bear in mind that this is a private house and any additional cleaning due to illness/spillages will be charged. 
   
   
5. We entrust Shapwick House to you in good decorative order and ask that it be returned to us in a similar state. If furniture is moved – we ask that it be returned to it’s original place. We also ask, not to leave any bottles, cans or cardboard boxes – all of these must be placed in the wheelie bin provided. Please remember, a £1.00 charge will be made, per item for bottles/cans/boxes etc left for our disposal. All other waste rubbish must also be placed in the wheelie bin provided.
   
   
6. To consideration of our neighbours, we ask that any music must be turned down an acceptable level at midnight.
   
   
7. This is a strictly non smoking environment and charges will be made if guests breach this condition. Due to the potential fire risk, no candles are allowed.
   
   
8. No fireworks/fires unless organised by a qualified display team who have their own comprehensive insurance. Any display, must be a silent display only, due to close proximity of private dwellings and livestock.
   
   
9. Due to the age and fragility of the building, we are unable to allow the use of a BBQ.
   
   
10. Due to the fire risk and risk to livestock it is not permitted to set off Chinese paper lanterns, floating lanterns or sky lanterns.
    
    
11. We are unable to allow any outside catering company/staff onto the premises.
    
    
12. Shapwick House is rented on a maximum sleeping capacity for twenty two guests.
    
    
13. Regrettably, no dogs or other pets are permitted on site.
    
    
14. We are unable to accept Stag/ Hen party bookings.
    
    
15. The Management cannot accept responsibility for the loss or damage to guest’s property.
    
    
16. A responsible person must be nominated to ensure the house is cared for correctly.
    
    
17. A member of staff is on the premises each evening to comply with our Insurance Policy and as a matter of safety to staying guests.